Question 1

Can you hold my things in storage?

Accepted Answer

We can. Clean, climate-controlled storage, a week or a year, and the cost sits inside your written flat rate instead of a separate surprise bill.

Question 2

How do you hold the flat rate?

Accepted Answer

The number comes off what you actually have and how we get to it, we write it down, and we stand behind it. If the load matches what you told us, the figure at the end is the one you signed.

Question 3

How soon should I reserve a date?

Accepted Answer

A couple of weeks ahead is plenty, though month-ends and weekends book up first. If a crew is open we will still take next-day and same-week jobs, so it never hurts to ask.

Question 4

How do you keep my floors and walls clean?

Accepted Answer

Runners cover the floors, doorways and railings get padded, and everything is blanket-wrapped before it moves, so the old place and the new one both stay unmarked.

Question 5

Do you need a deposit?

Accepted Answer

A small refundable one reserves your date and crew, and that is it. Everything else is due once the job wraps up, and the estimate itself never costs a cent.

Question 6

Is it your crew or subcontractors?

Accepted Answer

Ours, every time. Erik runs a small, trained crew on our own trucks, no broker in the middle, no day-labor, and nobody you have not heard of handling your things.

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